Nokē Service & Product Technician

Coordinate the planning and scheduling and installation of Noke projects across the UK and Europe.

Job Added: 4th September 2023

Department: Nokē

Reports to: Nokē Product Manager

Location: Twickenham

Responsibilities and duties for the role will include:

  • Highly organised with time management and strong interpersonal skills, with the ability to communicate with customers, installers, and Janus colleagues.
  • Coordinate with Installers to insure installation of Noke parts according to Janus specifications. Train new installers on Noke products.
  • Ability to manage a high volume of projects concurrently in a fast-paced environment.
  • Adherence to Janus International Europe policies and procedures.
  • Work in conjunction with the sales and operations team to determine necessary job components and proactively correct project concerns.
  • Coordinate with operations to ensure Noke projects are completed in a timely manner.
  • Develop scope of work, to include detailed measurements and assessment of the requested work.
  • Monitor installer work performance.
  • Develop and maintain schedules of work and forecasts for completion projects within the timeframes.
  • Research and implement products, processes, and services for continuous improvements in the delivery of results.
  • Provide emergency response as requested by Janus customers.

Key Attributes / Skills and Qualifications:

  • A minimum of 2 years working with installers and understanding installation means and methods.
  • 3 to 5 years of previous construction project coordination experience.
  • Experience in the development of scopes, budgets and schedules.
  • Possess a customer-centric attitude with the ability to collaborate.
  • Excellent written and oral communication skills.
  • Proven ability to effectively communicate with all levels of management.
  • Proficient in MS Office Suite of programs – Word, Excel, Outlook, Project.
  • Strong Mechanical and Technical aptitude.
  • Travel required.
  • Manually competent and awareness of manual handling.
  • Language – English with any other languages preferable

How to apply:

If you believe you would be a good fit for this position, we would love to hear from you.
Please send your CV & Covering letter to:

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