This cookies policy describes the way in which cookies are used on this website and how you can enable or disable cookies. In particular, it covers the following:
What are cookies?
Cookies are small text files that are placed on your computer when you visit websites and use other digital services. Website operators commonly place cookies on your computer or device when you access the site and can also choose to allow third parties to do this.
Cookies are generally used to ensure the security and effective operation of the website, so that it works properly when you visit and navigate the site. However, sometimes cookies are also placed to help make improvements to the site, by helping the operator to understand how users interact with it or to provide advertisements based on your areas of interest.
We use different cookies on our website for different reasons.
To provide you with as much information as possible about how and why we use different cookies, we have included more detailed information about the types of cookies we use and what they do in the tables below.
Web server cookies
These are session cookies used to manage user sessions. Where cookies are disabled, this enables the web server to include that information as query parameters in URLs hosted on the server to help manage the session.
Policy read cookies
Region selection cookie
This monitors the geographic region that users are accessing the site from, so that we can ensure the correct version of the site is displayed according to that region.
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These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. These cookies collect information in an anonymous form, including the number of visitors to the site, the pages they have viewed and their regional location.
Social media cookies
The cookie information about the social media platforms we use can be found on:
What if you want to stop cookies from being placed?
We operate a cookie banner so that when you visit our site for the first time you can choose whether to allow for certain cookies to be placed. You can also stop certain cookies from being placed through your browser settings. However, please note that in either case disabling cookies may affect the effective functioning of the website.
Do we use other tracking technologies?
If you have subscribed to receive marketing communications from us by email, including receiving news, updates and other offers about our products and services, then we may use tracking pixels within those emails. The purpose of these pixels is to be able to track how recipients use the communications we send, so that we can better understand our customers and improve how we stay in touch with them. This could include knowing when emails have been opened as well as how long the email has been viewed for. We will only use pixels in this way where you have consented to it.
We may also use pixels through our website, so that we and third parties can better understand how you interact with the site and so that we can display advertising based on your interests. We will only use pixels in this way where you have consented to it.
You can also write to us at:
102B The Green,
Twickenham, TW2 5AG